Sanrio Keychain

Does not accept returns or exchanges. All sales are final. If there is a problem with your purchase when you receive it, please contact us immediately at latteshop.ae@gmail.com. 

Gifts Return Policy:

If the Goods were marked as a gift when purchased and then shipped directly to you, You'll receive a gift credit for the value of your return. Once the returned product is received, a gift certificate will be mailed to You. If the Goods weren't marked as a gift when purchased, or the gift giver had the Order shipped to themselves to give it to You later, We will send the refund to the gift giver.

Latte shop is not responsible for lost/stolen packages.

If there are mistakes with your order, or products arrive defective/damaged at the time of receipt, we'll make it right by:

• Sending you replacement parts or accessories
• Replacing the product or Issue a refund 
• And we'll also cover the cost of any return shipping

If the product is not defective, return shipping fees will apply.